Lynda Brown
EMEA Director of Talent AcquisitionBirmingham, United Kingdom
My experience has taught me to give people chances - it’s amazing to see how much they can flourish when you do.
Our Company
We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.
Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The team
This opportunity is open to candidates based in Poland, Krakow, and requires supporting not only local HR operations, but also remotely covering processes and activities related to offboarding, leave management, and employee lifecycle changes across multiple countries within the EMEA region. The position offers the opportunity to work in a cross-country setup, collaborating virtually with stakeholders and HR teams in various countries.
The role
In this role you will serve as the expert on HR-related topics, providing guidance on offboarding, leave management, employee changes, and assisting employees with topics related to HR procedures and self-service usage. You will be the first point of contact for queries coming from employees via tickets (Jira), ensuring prompt and effective responses; you will dentify and understand customer needs, clarify every issue thoroughly, provide timely updates and deliver final solutions that meet their expectations.
This position requires working closely with internal colleagues to ensure high accuracy of resolutions and to maintain high levels of customer satisfaction. You will be evaluating incoming questions, handle the majority of cases, and dispatch cases that require in-depth subject matter expertise to the responsible teams. You will contribute to the preparation and verification of monthly payroll inputs related to offboarding, leave management, and lifecycle changes across multiple EMEA countries as well as contribute to the continuous improvement and streamlining of HR processes. Important part of the role lies is documenting HR processes and updates to ensure clear communication and consistency across the team as well as will provide support on HR People Processes across the EMEA region, focusing on areas such as offboarding, leave management, employee lifecycle changes and related activities.
What you’ll bring
About us
We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.
#LI-PW1
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.