Global People Services (GPS) HR Coordinator

Buenos Aires, Argentina, Sao Paulo, Brazil
(View all jobs)

Function:

HD HR

Requisition ID:

1033571

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****In order to be considered, you must submit your resume in English.

Our Company

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

In order to be considered, please submit your resume in English

The Team

Operating as part of a Global Centralized HR Support Center in the Global People Services (GPS) Team, the HR Coordinator/Advisor is responsible for providing Human Resources administrative and staff support for Global HR, employees and managers. The HR Coordinator/Advisor's primary responsibility is processing HR transactions including direct client interface as well as research, analysis, report preparation, interacting with employees and managers on a variety of HR issues, training and advising on policies and procedures, onboarding new employees, processing terminations, preparing letters, company documents and benefits administration. Fast pace, heavy workload, changing priorities, and demanding clients are part of the environment. Work is generally of a critical, time-sensitive or confidential nature. The HR Coordinator/Advisor will work in varying shifts allowing for support coverage during core business hours for their respective region.

The Role

Process day to day HR transactions through ticketing system/internal case management tool (ServiceNow); Ensuring that all HR-critical administrative transactions are accurate and handled in a timely and compliant manner

Tasks include but are not limited to:
- Respond to HR inquiries from employees and managers as per the defined guidelines through case management system
- Onboard new employees
- Submit/prepare promotion, transfer and change of status changes and letters and all required internal documentation related to such actions
- Process and prepare termination paperwork including voluntary, involuntary and settlement agreements where applicable and conduct exit interviews with terminating employees
- Assist HR with manager follow up on various employee and organizational needs
- Prepare reports as requested based on specific HR data (such as job requisitions, new hires, headcount, etc.)
- Assist with special HR projects – which can include plan, design, communication, and training and/or implementation logistics

What You’ll Bring

2+ years of experience in an HR support role, preferably in a shared services environment, supporting multiple countries
Experience in any of the following areas: Onboarding, Offboarding, Benefits for LATAM and/or US
Must be highly proficient in Word, Excel and PowerPoint and able to research, compile and clearly present information and data
Experience with Oracle, ServiceNow or similar ticketing systems are strongly preferred
Excellent customer service skills
Excellent critical thinking/problem solving skills
Experience working in a fast-paced, professional, global business environment a plus
Must be self-motivated, demonstrate initiative, and able to work independently on a virtual team
Must be able to prioritize, deliver on deadlines, problem solve and multi-task
Ability to learn and apply quickly, as well as to dispense/share knowledge in a team environment
Must be proficient in English and Spanish
Desirable advanced Portuguese

Bachelor's degree in business related discipline desired

About us

We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

#LI-GG1

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.