Lynda Brown
EMEA Director of Talent AcquisitionBirmingham, United Kingdom
My experience has taught me to give people chances - it’s amazing to see how much they can flourish when you do.
The team
He/She will be part of a Billing & Finance Operations team that ensures accuracy, compliance, and efficiency in all client invoicing processes. The team works collaboratively across regions and functions, combining deep domain knowledge with advanced tools to deliver a seamless billing experience. By fostering a supportive, inclusive, and performance-driven environment, we empower individuals to learn, grow, and drive impact.
The role
As a O2C Specialist, He/She will be responsible for managing end-to-end invoicing operations in line with contracts and purchase orders. He/She will ensure invoices are accurate, timely, and fully compliant with client and internal requirements. His/her role will include monitoring billing schedules, resolving discrepancies through credit notes or re-bills, and partnering closely with Sales, Finance, and Delivery teams to ensure smooth operations. He/She will also handle client queries with professionalism, support month-end reconciliations and audits, and provide insights through billing analysis and reporting on tools such as Oracle, SAP, Salesforce, and Excel/Power BI. This role is critical to driving operational excellence, enhancing customer satisfaction, and contributing to ongoing process improvements and automation.
Review new contracts and purchase orders for non-standard terms and conditions and compliance and ensure that all revenue for the period is recorded and recognized according to USGAAP and the Company’s revenue policy
Work closely with management daily to review detailed, sometimes complex, client contracts to ensure proper project set-up, billing, and revenue recognition and maintain the accuracy and integrity of customer data files
Process customer invoices and ensure correct billable resources, hours, and rates are generated timely and accurately for Time and Materials, Fixed Price, and Cost+ professional service engagements.
Manage day-to-day revenue accounting functions including month-end close, reconciliation of revenue-related accounts, preparation of revenue deferrals, monthly analysis, and internal and external audit schedules
Partner with ERP team and other departments to streamline and automate accounting processes and transactional cycles concerning Revenue Recognition, Invoicing, and Customer management.
What you’ll bring
#LI-RR1
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
My experience has taught me to give people chances - it’s amazing to see how much they can flourish when you do.
I love to have discussions with employees and managers on what we can do to support the overall wellbeing of our teams.
Working as a group has always given me energy and kept me motivated, we can deliver amazing results as a collective.
Hitachi’s commitment to sustainability and proactiveness to support clients as a social responsibility makes me excited about the future.
Hitachi offers great work-life balance, and flexible working arrangements - from remote to hybrid. If you are interested in comprehensive and competitive perks and benefits, you will find it all here.
Empathy is important. When we love working with the people around us, we like coming into work and dealing with those people every day.
