Senior Technical Implementation Lead – Salesforce & Certinia (FinancialForce)

Remote India

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We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

 

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

 

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

 

The role:

We are seeking an experienced and driven Senior Technical Team Lead – Salesforce & Certinia to lead the architecture, development, and delivery of enterprise-grade solutions that integrate Salesforce CRM with Certinia PSA/ERP. This role is pivotal in optimizing professional services operations, including resource planning, time tracking, billing, revenue recognition, and financial reporting — all built on the Salesforce platform.

As a technical leader, you will collaborate with cross-functional business and IT teams, provide mentorship to developers, and ensure adherence to governance, audit (J-SOX), and DevOps best practices. Your role will combine deep Salesforce expertise, hands-on Certinia knowledge, and strategic leadership to deliver scalable, secure, and efficient solutions.

 

Key Responsibilities:

• Lead the technical design, customization, and integration of Salesforce and Certinia (PSA + ERP) modules.
• Architect scalable solutions for professional services workflows, including project creation, resource assignments, time entry, expense, billing, and revenue recognition.
• Provide hands-on development using Apex, LWC, SOQL, Flows, and Certinia configuration/customization.
• Coordinate with business teams to translate functional requirements into technical solutions and project deliverables.
• Lead and mentor a team of Salesforce and Certinia developers, ensuring quality, maintainability, and security of code and configurations.
• Manage and enhance integrations between Certinia, Salesforce, and third-party systems (ERP, HCM, etc.) using APIs and middleware.
• Own and enforce DevOps practices, including version control, release management (e.g., Copado/Gearset), and CI/CD pipelines.
• Support J-SOX compliance through strong documentation, change management, and access controls.
• Analyze new Salesforce and Certinia releases to leverage new features and minimize technical debt.

 

What you’ll bring:

• 8+ years of experience with Salesforce platform development and architecture.
• 3+ years of hands-on experience with Certinia (FinancialForce) PSA and/or ERP modules.
• Proven success in leading cross-functional development teams in a technical leadership capacity.
• Deep understanding of professional services business processes (project accounting, utilization, billing, financials).
• Proficient in Apex, Lightning Web Components (LWC), Flows, SOQL/SOSL, and Salesforce APIs.
• Strong knowledge of Salesforce data security, audit controls, and compliance practices (J-SOX).
• Experience with DevOps and CI/CD tools (Copado, Gearset, Jenkins, Bitbucket).
• Salesforce certifications (e.g., Platform Developer II, Application Architect) highly preferred.
• Strong communication, leadership, and problem-solving skills.