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An agent you can observe is an agent you can trust
AI agents have a trust problem – especially in industrial settings. According to McKinsey, “…ethical concerns, lack of transparency, and limited understanding of agentic capabilities are key barriers.” But Hitachi, with our decades of AI research and development and heritage in operational technology, has developed a methodical approach to the problem that combines reliably built agents with secure management. And it all started with the launch several years ago of Hitachi Digital Services’ HARC offering, a managed service platform designed to modernize and optimize cloud-based workloads. See how we advanced the platform this year to support AI agents in industry.